The UK Government is recognised as a world leader in digital government, led by Government Digital Service (GDS) with its tenacious focus on user needs, common design principles, openness, balance between the needs of citizens and government… and Agility.

In response to the special complexity of government, GDS has created the GOV.UK Service Standard and supporting Service Manual, which defines a development lifecycle for digital services and provides standards and supporting guidance.

The scale and complexity of public sector digital transformation is enormous. Our user research, talking to people working within government departments, told us that people need support and guidance to put the GOV.UK Service Manual into practice.

Agile Digital Services is that guidance.

Target audience

  • Participants involved in project management tasks with practical experience
  • Project managers
  • Team managers
  • Project offices
  • Project members

Combining this method

Linking this together with all methods from the Agile Business Consortium equips trainees with a complementary set of skills for tackling diverse challenges.

LevelDaysFace-to-face trainingExaminationsLanguagese-learning
Foundation & Practitioner combined52880.00555.00German/EnglishNo

The cost of the manual required will be charged separately. All amounts exclude VAT at 20%.

Participants are only eligible for a more advanced level of exam in a specific methodology if they have successfully passed the exam at the level immediately beneath it. Trainees wishing to sit exams above the Practitioner level are required to hold Registered Practitioner Status (i.e. the last Practioner exam should have been passed within the last 5 years).

Following themes are included:

  1. Principles
  2. Service Lifecycle
  3. User Needs and User Experience
  4. Requirements
  5. Prioritisation
  6. Roles and Responsibilities
  7. Planning & Control
  8. Agile Governance
  9. Sprints
  10. Iterative Development
  11. Estimating
  12. Quality Assurance

Participants are recommended to study the information available at

Particularly important: